1：How to pay for the order?
–Please pay by Visa, Credit card , Western Union,T/T,Pay-pal.
2：Lead time ?
–2-4 working days.
–45 days (When the buyer to sign for parcel counted after the warranty time).
4：Do I have to pay duty?
–Depends on the buyer’s local Customs decision.
This item price is not including any taxs & import duties.
5：Before you send the order, will you test the motherboard?
—We promise that all products will be tested before shipment.I can send testing video for you if you need!
6：Are the prices negotiable?
—No. most of the time, our prices are not negotiable.
7：What’s the condition of online products?
—All our products are Original and Grade A,they are NOT REPAIRED.
8：What is the terms of the return product?
—The seller accept mistakes, don ‘t work and the defective products.
The buyer can choose to replace the product or a full refund.
9：Do you accept wholesale?
–We accept wholesale, if you need to buy more than 5 pieces.Please contact us, we will offer best discount.
We are a professional wholesaler, we will provide the best price and best service.
- We’ll give you a effective tracking number.
- We can ship to all over the world, so buyers do not hesitate to order.
- The seller recommend the AliExpress Standard Shipping (safety, saving money).
- If you want fast shipping order, please choose the DHL,UPS,Fedex,EMS,ARAMEX.
- The seller accept mistakes and don’t work and the defective motherboard.
- The buyer can choose to replace the product or a full refund.
- Buyers pay the freight on to China, the seller pay the freight the to your country.
- When the seller confirm receipt the returned products, so, the seller will contact you in time.
- If a buyer to buy the wrong product, it will pay all the freight and pay 15% service charge.
- If you have any question,please let me know.we would be happy to help you!
- If you are happy with the parts you have purchased, please take a moment to give me a good feedback.
- If you are not satisfy with the parts you have received,Please don’t give me negative feedback!
- contact me first to resolve any issue.i will do our best to provide the best products and services.
Choose us, choose high quality!
Experiences:Over 6 years Laptop Component export.
Advantages:Good quality and compertitive price.
Warranty:45 days with customers,100% satisfactory.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Siongood.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://siongood.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!